A guaranteed number of clients
Nobody controls how many people book, and in your field a guarantee can also collide with advertising rules. Walk away from anyone who states a number.
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An SEO vendor for a plumber needs to understand pipes and map listings. An SEO vendor for a counseling practice also needs to understand what it means to write about anxiety, grief or trauma without making clinical promises, and what it means to build a web presence that touches the lives of people who are, in many cases, at their lowest. A good company will treat that with care, and a careless one will treat it as keyword research.
Searches in this field fall into recognizable groups. Some people look for a specialty and a place: an anxiety therapist, couples counseling, EMDR, teen counseling, grief support. Some look for logistics: accepting new clients, evenings and weekends, sliding scale, which insurance is taken, telehealth versus in person. Some begin with symptoms or experiences and are not yet sure they need a therapist. Others ask an assistant to describe options, and some compare names from a directory with what they find on a practice's own site. Each group needs different pages, and a one-page website for the whole practice will not satisfy most of them.
Because listing directories and referral relationships already supply part of many caseloads, it helps to be clear about what your own site is for. Its job is to confirm you are who the directory says you are, to explain how you work in your own voice, to answer logistics questions and to make the first step small. Search engine optimization is how people who do not know you find that page; local SEO is how people near your office find you on the map. Neither replaces a good directory profile, and neither should depend on one.
A therapist's site also has a specific shape. The pages that tend to matter are an about page with credentials and approach, a page for each specialty you want to be known for, a plain explanation of what a first session involves, a fees and insurance page, a telehealth or location page and a contact path that keeps the first step small. An SEO company should be able to tell you which of these you are missing and which are so thin that they hurt you, and it should do so before it talks about keywords.
Licensing and ethics set boundaries around all of it. Boards and professional codes govern advertising, claims about specialties and credentials, the use of testimonials and how clients may be approached. Telehealth adds a question about which states you are authorized to see people in. We do not interpret your board's rules for you, and no reputable agency should; what a good company does is build the work so you can review each page against your own obligations and make changes before anything goes live.
The interview
| Ask this | A good answer sounds like | A bad answer sounds like |
|---|---|---|
| How have you worked with licensed clinicians before? | Specific, careful description of reviewing copy with the clinician, avoiding clinical claims and respecting board rules | Generic claims about healthcare experience, or surprise that testimonials and outcome language might be restricted |
| How do you handle client privacy on my website? | Short forms with minimal information, awareness of tracking tags on intake pages, and a plan to review which tools collect data | Chat widgets, pixels and call recording added by default with no discussion of what they collect |
| What exactly will you do each month? | A written list of deliverables such as pages, profile work, technical fixes and reports | Vague phrases such as proprietary methods, rank boosting or full-service optimization |
| Will you promise rankings or a number of new clients? | No promises, with an explanation of what depends on the market and competitors | A guaranteed position, a guaranteed volume of referrals or a fixed date |
| Who writes my pages and how will they sound like me? | An interview or review process, drafts you approve and edits in your voice | Mass-produced articles, spun text or an offer to publish without your sign-off |
| How will you handle reviews? | Compliant ways to make it easy for willing people to leave feedback, no incentives, no confirming who is a client | Review-buying, fake profiles, or auto-replies that confirm someone was a client |
| What do I own at the end? | Your site, profile, analytics, domain and content, with admin access from day one | Agency-owned accounts, locked sites or exit fees to release your own assets |
| How do you measure success? | Calls, consultation requests and booked first sessions, plus honest notes on what did not move | A report of impressions and rankings with no link to actual inquiries |
| What happens if I stop? | Month-to-month terms, a clean handover and no penalty | Contracts with long minimums or cancellation fees |
| How do you approach telehealth and multiple states? | Questions about where you are licensed and pages written only for areas you may serve | Pages targeting every state to capture traffic regardless of licensure |
Common questions
Typically the structure and copy of your site, a complete Business Profile, directory consistency, technical fixes, reviews handled within your obligations and reporting that tracks consultation requests. Many practices also need pages for each specialty, a clear telehealth or insurance page and a privacy review of the tools on the site.
Some practices need fewer pages than our RankGuarantee™ program builds, which is 25 a month for $495. Most clinicians who hire us for the whole job choose Organic Growth at $1,495 a month for Silver, $2,495 for Gold including a fully managed custom website, or $3,495 for Platinum. Month to month, with no charge to begin and no contract.
A directory sends people who are browsing a catalog. Your own search presence reaches people who search by specialty, location or a specific concern, and it also confirms your credibility when a directory visitor looks you up by name. Many therapists use both.
Rules differ by profession and state, and several professional codes restrict soliciting testimonials from current clients. Check with your board and association before collecting or displaying any. Never reply to a review in a way that confirms the person was a client.
Be cautious. Analytics and advertising tags can capture details about pages visited or forms started, which can be sensitive in this context. Ask your counsel or compliance advisor what is appropriate, and ask any company you hire exactly what it installs.
No. Promises of clients or rankings would be dishonest and could also conflict with advertising rules in your field. We commit to defined monthly work and reporting that shows calls and consultation requests, so you can see for yourself what is happening and decide whether to continue.
Yes, but the work is built around the states where you are licensed rather than a street address. Pages should name the places you may serve and the formats you offer, and nothing should imply you can see people where you are not authorized. Check your board's current telehealth guidance before publishing.
We cannot control that and we promise no mentions. What helps is a clear, consistent description of who you see, where you practice and how to book, repeated accurately across your site, profile and directories, with no claims you cannot stand behind.
Paid search can bring people quickly but sensitive categories have extra ad policies and costs, and results stop when spending stops. Many practices begin with profile and site work and consider ads later. We handle both separately if you want them.
Red flags
Promise
Nobody controls how many people book, and in your field a guarantee can also collide with advertising rules. Walk away from anyone who states a number.
Content
Hundreds of thin pages on every diagnosis and every town dilute your voice and may suggest services in places you cannot legally practice.
Reputation
Buying reviews or offering discounts for them can breach platform rules and professional codes, and it can destroy a profile that took years to build.
Privacy
If a company sets up tags, chat or call recording without asking what is sensitive in your setting, it has not thought about your clients.
Control
Your domain, Business Profile and analytics should be in your name with you as the administrator. Locked accounts are a sign of a bad exit.
Voice
You are responsible for what is published under your name. Any company that publishes without your review puts your license at risk.
Terms
Good work earns renewal. A company that needs a long minimum to hold you is telling you something about how it expects you to feel at month four.
Making the decision
List your specialties, ideal clients, insurance or private-pay model, license states and how many new clients you can see in a month.
Search for your name, your practice and your specialty with your town. Note what a stranger sees, including old directory entries and outdated hours.
Use the table above. Ask for sample monthly reports and a description of how copy is reviewed and approved.
Start with a defined first quarter of work, such as profile cleanup, one or two specialty pages and a privacy review of your site.
Compare each page to your board rules and your own ethics, and keep a record of what you approved.
After a quarter, look at calls and booked first sessions. Decide with that evidence, not with rankings, whether to continue.
Keep exploring
Want the paid side or the lead side too? See getting more leads, buying leads, lead generation programs, and Google Ads for therapist.
Get in Touch
Tell us who you see, where you are licensed and how full your caseload is, and we will talk about whether search is the right lever. Call 610-825-4363 or email hello@getphound.com. We handle marketing only; we never ask for client information.
